Specialist Policy

1. Application and Approval

Specialists who wish to join the FeCare platform can sign up within the app and must provide all necessary information and documentation to demonstrate their qualifications and eligibility to practice medicine in their respective jurisdiction, including their medical license. FeCare will review and approve the application, and reserves the right to deny any application for any reason. Once approved, specialists can set up their profiles and begin providing their services on the FeCare platform.

2. Qualifications and Credentials

Specialists who are approved to join the FeCare platform must have a valid medical license and must be in good standing with all relevant medical organizations in their jurisdiction. Specialists must also provide relevant credentials or certifications required by their jurisdiction.

3. Provider Agreement

Specialists who are approved to join the FeCare platform must agree to the provider agreement within the FeCare app, which outlines the terms and conditions of their participation in the platform, including the fees and charges for their services, the terms of payment and billing, and the policies and procedures for providing home visit and virtual consultations.

4. Service Availability

The service availability of Specialists who join the FeCare platform is dependent on the services they have indicated their availability to provide within the FeCare app. Specialists must maintain their availability and update their schedules regularly in the app. Specialists who fail to fulfill their commitments to provide services may be removed from the platform.

5. Professional Conduct

Specialists who provide home visit and virtual consultations through the FeCare platform must conduct themselves in a professional manner at all times, and must adhere to the highest ethical and legal standards of the medical profession. Specialists must comply with all relevant laws and regulations in their jurisdiction, including those related to patient privacy, informed consent, and medical malpractice.

6. Home Visit Consultations

Specialists who provide home visit consultations through the FeCare platform must provide safe and effective medical care, and must follow all necessary protocols to ensure the safety and well-being of their clients. Specialists must also be equipped with any necessary medical equipment or supplies required to perform the consultation.

FeCare already has a policy in place regarding the service providers, and specialists must carefully read and follow these policies.

7. Virtual Consultations

As part of the onboarding process, specialists will be required to review and agree to FeCare's existing policy for virtual consultations policy. Specialists must confirm that they have read and understood the policy before being granted access to the virtual consultation feature.

8. Fees and Billing

Specialists who provide home visit and virtual consultations through the FeCare platform can set their own fees within the app, and FeCare will take a small percentage as a service fee. Specialists must disclose their fees to clients in advance of providing any services and provide accurate billing information. 

9. Communication

Specialists who provide home visit and virtual consultations through the FeCare platform must maintain clear and open communication with their clients, and must provide timely and accurate information related to their services. Specialists must also respond promptly to any client inquiries or concerns, and must follow all relevant laws and regulations related to patient communication and confidentiality.

By providing your services, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at policy@fe-care.com.