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What is FeCare's International Appointments service?
What is FeCare's International Appointments service?
FeCare's International Appointments service is a platform that allows clients to book medical appointments with international hospitals.
How do I use the International Appointments service?
How do I use the International Appointments service?
To use our service, simply visit our App/website, select the hospital you are interested in, and provide us with the necessary information. We will then work with the hospital to schedule your appointment.
What information do I need to provide to use the International Appointments service?
What information do I need to provide to use the International Appointments service?
You will need to provide your name, date of birth, contact details, and medical history.
How much does the service cost?
How much does the service cost?
The service fee charged by FeCare may vary depending on the specific hospital and circumstances. The fee is payable at the time of booking and is separate from the medical consultation or treatment fees charged by the hospital.
What happens if the hospital rejects my appointment request?
What happens if the hospital rejects my appointment request?
In the event of a requested hospital rejection, we will notify you and work with you to find an alternative solution. Please be aware that in such cases, we may charge a small fee and issue a refund.
How far in advance should I book my appointment?
How far in advance should I book my appointment?
We recommend booking your appointment well in advance to increase the likelihood of a successful booking. The estimated time for appointment confirmation will vary depending on the specific hospital and circumstances.
Can I reschedule my appointment?
Can I reschedule my appointment?
Rescheduling appointments with our international hospital partners is possible, but it is subject to availability. If you need to reschedule your appointment, please contact us as soon as possible to notify us of the change.
What is cancellation and refund policy?
What is cancellation and refund policy?
The refund policy may vary depending on the specific hospital and circumstances. Please see Clause 8 of our International Appointments Policy for more information on our cancellation and refund policy.
How long does it take to receive confirmation of my appointment?
How long does it take to receive confirmation of my appointment?
The estimated time for appointment confirmation will vary depending on the specific hospital and circumstances. The duration to have a confirmed appointment is relying on the hospital, not FeCare. We will make every effort to facilitate the booking process and keep you informed of any updates or changes regarding your appointment. We recommend booking your appointment well in advance to ensure availability.
Can I request a specific practitioner or specialist at the hospital?
Can I request a specific practitioner or specialist at the hospital?
You can make a request for a specific practitioner or specialist, but it is subject to availability and the hospital's policies. FeCare will work with the hospital to accommodate your request if possible.
What happens if I miss my appointment?
What happens if I miss my appointment?
If you miss your appointment, you may not be eligible for a refund. It is important to inform FeCare as soon as possible if you need to cancel or reschedule your appointment.
Will FeCare help me obtain a visa for international travel for medical treatment?
Will FeCare help me obtain a visa for international travel for medical treatment?
FeCare may provide general information on visa requirements, but it is the client's responsibility to obtain the necessary visa.
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